Gordon is a small, settled commercial centre on the Pacific Highway serving an affluent and long-established residential area. The businesses reflect that: financial planning and accounting practices, legal and conveyancing, strata and property management, medical and dental suites, and consultants working alone or in pairs.
Kinsoft provides managed IT support, cybersecurity and cloud services across Gordon, Pymble, Killara, Lindfield, St Ives and Turramurra.
What tends to be different about a Gordon business
Client wealth makes these firms a target. Financial planning and accounting practices on the Upper North Shore manage significant personal wealth, and criminals know it. The attack is not technically sophisticated — it is a convincing email about a transfer, sent from a mailbox the attacker has been quietly reading for weeks.
Strata and property firms hold a lot of other people’s money. Trust accounts, levies and owner details make payment redirection fraud the specific risk, and the sums involved are routinely large.
Practices are small and long established. Two to ten people, often trading from the same suite for decades, with systems that accumulated rather than being designed.
Client expectations are high. Clients here tend to ask how their information is protected, and being able to answer properly is a commercial advantage rather than an administrative chore.
Managed IT support
Monitoring, unlimited helpdesk, patching, backup verification and quarterly reviews for a predictable monthly fee, typically $80-$200 per user per month. See managed IT support.
Cybersecurity
Endpoint detection and response, email filtering, MFA, phishing simulation and Essential Eight alignment. See IT security and cybersecurity and the free security assessment.
The controls that stop the attack that actually happens here are dull and effective: MFA on every mailbox so nobody can read a thread unnoticed, DMARC on the domain so the firm cannot be impersonated, and a written rule that payment instructions are confirmed by phone on a previously held number.
Get IT support in Gordon
Call 02 9064 2663 or contact us online for a free IT health check. We cover Gordon, Pymble, Killara, Lindfield, St Ives, Turramurra and the Upper North Shore.
Our clients ask how we protect their information. What should we say?
Ideally that you have MFA on every account, tested backups, access limited by role and a written incident plan. We implement those and document them so the answer is evidence rather than assurance.
We handle client funds. What is the single most important control?
Verifying any change to payment details by phone, on a number you already had, combined with MFA so an attacker cannot sit inside the email thread in the first place.
Our systems have grown over twenty years. Where do we start?
With knowing where the single points of failure are and whether a restore actually works. That turns an ageing setup into a managed risk rather than an unexamined one.