Dee Why is the main commercial and civic centre of the Northern Beaches. The business base is office-based in a way the rest of the peninsula is not: professional and financial practices in suites along Pittwater Road, medical, dental and allied health, council and its suppliers, and the hospitality and retail that comes with a large beachside population.
Kinsoft provides managed IT support, cybersecurity and cloud services across Dee Why, Brookvale, Collaroy, Narraweena, Cromer and Freshwater.
What tends to be different about a Dee Why business
People work here to avoid the commute. A great many Northern Beaches businesses exist because their owners did not want to cross the bridge every day, and their staff feel the same. That makes hybrid and remote work the default rather than a concession, and it puts the weight on identity and device management rather than the office network.
Getting someone on site is slow. The peninsula has one congested road in and out. Remote support that genuinely resolves problems is worth more here than almost anywhere in Sydney, because the alternative is an hour each way.
Allied health practices are numerous and small. Physiotherapy, psychology, dental and specialist rooms are everywhere here, each holding clinical records, each typically with no internal IT and no appetite for anything complicated.
Hospitality runs on different hours. Cafes and restaurants trade weekends and evenings, which is precisely when a nine-to-five IT arrangement is unavailable.
Managed IT support
Monitoring, unlimited helpdesk, patching, backup verification and quarterly reviews for a predictable monthly fee, typically $80-$200 per user per month. See managed IT support.
Cybersecurity
Endpoint detection and response, email filtering, MFA, phishing simulation and Essential Eight alignment. See IT security and cybersecurity and the free security assessment.
Where staff work from home most of the week, the office firewall protects very little. What matters is who can sign in, from where, and on what device — which is a Microsoft 365 configuration question rather than a hardware one.
Get IT support in Dee Why
Call 02 9064 2663 or contact us online for a free IT health check. We cover Dee Why, Brookvale, Collaroy, Narraweena, Cromer, Freshwater and the Northern Beaches.
Most of our team works from home. What actually protects us?
Identity and devices, not the office network. MFA, conditional access rules about where and how people can sign in, and managed encrypted laptops do nearly all of the work.
Do we have to wait for someone to drive over the Spit?
No, and you should not. Most problems are resolved remotely and far faster that way. On-site attendance is for things that genuinely need hands on hardware.
Do you work with allied health practices?
Yes. That means working around your clinical software rather than against it, restricting records by role, and coordinating updates with the vendor rather than applying them blind.
Can you cover weekend trading hours?
Cover outside standard hours is arranged per site. Tell us when you actually trade and we will quote to match.