Zetland is the heart of the Green Square redevelopment, and its commercial space is unlike anywhere else in Sydney: ground-floor and podium tenancies beneath residential towers, occupied by medical and allied health practices, childcare, small professional firms, cafes and a scattering of startups serving a very dense and young resident population.
Kinsoft provides managed IT support, cybersecurity and cloud services across Zetland, Waterloo, Alexandria, Rosebery, Beaconsfield and Mascot.
What tends to be different about a Zetland business
You are a commercial tenant in a residential building. That is an unusual position. The strata scheme, not a commercial landlord, controls the incoming services, the risers and often what may be installed. Getting a second carrier service into a residential tower is frequently a strata decision before it is a technical one.
Everything is new, so the problems are design problems. The buildings are recent and well cabled. What is usually missing is any decision about how accounts, access and backup should work — those were never set up rather than having degraded.
Practices and childcare hold regulated records. The medical, allied health and childcare operators at street level hold clinical or child records from the day they open, with no internal IT.
Teams are small, young and hybrid by default. Firms here rarely expect everyone in the office, which puts the weight on identity and managed devices rather than the office network.
Managed IT support
Monitoring, unlimited helpdesk, patching, backup verification and quarterly reviews for a predictable monthly fee, typically $80-$200 per user per month. See managed IT support.
Cybersecurity
Endpoint detection and response, email filtering, MFA, phishing simulation and Essential Eight alignment. See IT security and cybersecurity and the free security assessment.
Where most of the team works away from the office most of the time, the office firewall protects very little. Who can sign in, from where, and on what device is the question that matters, and it is answered in Microsoft 365 rather than in hardware.
Get IT support in Zetland
Call 02 9064 2663 or contact us online for a free IT health check. We cover Zetland, Waterloo, Alexandria, Rosebery, Beaconsfield, Mascot and South Sydney.
Our tenancy is under apartments and the strata controls everything. What can we do?
More than you would expect inside the tenancy — network, Wi-Fi, firewall and how the service is used are yours. A new carrier service usually needs the strata’s agreement, and we will tell you which applies before quoting.
Our premises are brand new. Is there anything to fix?
Usually not the cabling. What is normally missing is the design: individual accounts, MFA, a shared file structure and a backup that someone has actually tested.
Most of our team works remotely. What protects us?
Identity and devices rather than the office network — MFA, conditional access and managed encrypted laptops do nearly all of the work.