Alexandria is South Sydney’s converted-warehouse belt. The buildings were built for industry and now hold a mix of wholesale and distribution businesses, trade showrooms, design and production studios, and head offices that wanted floor space rather than a tower. The technology problems follow the buildings as much as the businesses.
Kinsoft provides managed IT support, cybersecurity and cloud services across Alexandria, Waterloo, Zetland, Rosebery, Mascot and Erskineville.
What tends to be different about an Alexandria business
The buildings fight you. Brick, steel and high ceilings are unkind to Wi-Fi, and a warehouse conversion rarely has a sensible cable path or a proper comms room. Coverage has to be designed around where the structure actually is, not drawn on a floor plan.
Office and warehouse share one address. A front office with a dozen people and a pick-and-pack operation behind it are two different networks doing two different jobs. Scanners and stock systems need durability and coverage; the office needs the ordinary business systems. Putting both on one flat network is the common shortcut and the common weakness.
Studios move enormous files. Production and design businesses here work with video and large image sets. Upload speed matters far more than it does for a normal office, and the question of whether people edit over the network or copy locally decides how the whole setup should be built.
Stock and despatch systems are the business. For a wholesaler, the inventory system going down is not an inconvenience, it is a stopped warehouse. What matters is how quickly it comes back, not whether a backup exists somewhere.
Managed IT support
Monitoring, unlimited helpdesk, patching, backup verification and quarterly reviews for a predictable monthly fee, typically $80-$200 per user per month. See managed IT support.
Cybersecurity
Endpoint detection and response, email filtering, MFA, phishing simulation and Essential Eight alignment. See IT security and cybersecurity and the free security assessment.
Wholesale and distribution businesses are a standing target for invoice fraud, because they pay a lot of suppliers on ordinary terms. A changed set of bank details inside a real email thread is the usual method. MFA on every mailbox and phone verification of any payment change stops most of it.
Internet for a warehouse conversion
Older industrial buildings are unevenly served, and what is available at one address may not be at the next. Upload speed is usually the constraint worth checking. See business internet options.
Get IT support in Alexandria
Call 02 9064 2663 or contact us online for a free IT health check. We cover Alexandria, Waterloo, Zetland, Rosebery, Mascot, Erskineville and South Sydney.
Our Wi-Fi does not reach the back of the warehouse. Is that fixable?
Yes, and it starts with a survey rather than a guess. Coverage through racking and brick depends on where the structure is, so access point placement is driven by the building, not the ceiling grid.
Should the warehouse and the office be on the same network?
No. Stock terminals, scanners and cameras usually cannot be patched on a normal cycle, so they belong on a separate segment where a compromise cannot reach your accounts or file data.
We work with very large video and image files. Can you set that up properly?
Yes. The decisions that matter are where working files live, whether people edit over the network or locally, and whether the archive is genuinely backed up or sitting on a shelf of external drives.
How fast could we get our stock system back after a failure?
That is the right question, and the answer should be a number you have chosen rather than one you discover. We set backup to meet a target and test the restore to confirm it.